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    COMMUNITY KNOWLEDGE & SUPPORT.

    Resources & Answers to Your Questions

    Whether you have questions about testing, accessing PrEP or PEP, navigating care after a diagnosis, or community aid programs, we're here with clear, confidential guidance.

    Testing

    PrEP & PEP

    Living With HIV

    Support Services

    Privacy

    Getting Started

    • Need PEP (Post-Exposure Prophylaxis)?

    If you were exposed to HIV within the last 72 hours, time is critical. PEP is most effective when started as soon as possible. Call our response line or reach out immediately: (813) 252-9771.

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    Contact Our Care Team
    • Testing
    What testing services does TUS provide?

    TUS provides community-focused testing services designed to help individuals understand their health status and connect with appropriate resources and support. Please contact TUS for information about the types of testing currently available.

    Who can receive testing through TUS?

    TUS provides testing services to individuals who meet the program's current eligibility and service requirements. Our team can help determine eligibility and explain available options.

    How long does testing take?

    Testing time may vary depending on the type of test being performed. Our team will explain the testing process and what to expect before testing begins..

    Is testing confidential?

    Yes. TUS is committed to protecting the privacy and confidentiality of individuals who use our services. Personal and testing information is handled in accordance with applicable privacy requirements and organizational policies.

    What happens if I receive a positive test result?

    Our team will provide information about the result and help connect you with appropriate medical care, treatment, and supportive resources. You will not have to navigate the next steps alone.

    • PrEP & PEP
    What are PrEP and PEP?

    PrEP and PEP are medications used to help prevent HIV.

    PrEP (pre-exposure prophylaxis) is taken before potential exposure to help reduce the risk of acquiring HIV.

    PEP (post-exposure prophylaxis) is taken after a potential exposure and must be started as soon as possible. PEP is intended for emergency situations and is generally most effective when started within 72 hours of a potential exposure.

    Who should consider PrEP?

    PrEP may be an option for people who may be at risk of acquiring HIV. A healthcare professional can help determine whether PrEP is appropriate based on an individual's circumstances and health history.

    Can TUS help me access PrEP or PEP?

    TUS can help individuals learn about available prevention resources and connect with appropriate services. Our team can explain what assistance and referral options are currently available through TUS.

    What should I do if I think I have recently been exposed to HIV?

    If you believe you may have been exposed to HIV, seek medical attention as soon as possible. PEP is time-sensitive and should be started as soon as possible, generally within 72 hours of exposure. TUS can help connect you with appropriate resources

    • Living With HIV
    Can someone living with HIV live a healthy life?

    Yes. With effective HIV treatment and ongoing medical care, people living with HIV can live long, healthy lives. Staying connected to healthcare and taking medications as prescribed are important parts of managing HIV.

    What support is available for people living with HIV?

    TUS connects individuals with resources and supportive services designed to help address practical and wellness needs. Depending on eligibility and available programs, support may include assistance with food, transportation, medication-related costs, housing resources, and other community services.

    Can TUS help me access medical care or medication assistance?

    TUS may be able to help eligible individuals connect with healthcare, medication assistance, and other available resources. Our team can review your needs and explain the services and referral options currently available.

    I was recently diagnosed. Where do I start?

    A new diagnosis can feel overwhelming, but support is available. Connecting with a qualified healthcare provider and beginning appropriate care are important first steps. TUS can help eligible individuals connect with healthcare and supportive resources.

    • Support Services
    What other services does TUS provide?

    TUS works to connect individuals and families with practical resources that can support health, stability, and well-being. Depending on eligibility and program availability, services may include food assistance, hygiene supplies, transportation assistance, medication-related support, housing resources, mental health support, and connections to community resources.

    Do I need insurance to receive services?

    Eligibility and insurance requirements vary depending on the specific service or program. Please contact TUS so our team can help determine what options may be available to you.

    How do I request assistance?

    Individuals can contact TUS directly to learn more about available services and determine eligibility. Our team will explain the process and help identify appropriate resources based on your needs.

    Does TUS provide assistance to families?

    TUS recognizes that health and well-being can affect entire families. Depending on program eligibility and available resources, TUS may be able to connect individuals and families with supportive services and community resources.

    • Confidentiality & Privacy
    Will my information be kept confidential?

    TUS is committed to protecting the privacy of the individuals and families we serve. Information is handled confidentially and in accordance with applicable laws, regulations, and TUS policies.

    Who will have access to my information?

    Access to personal information is limited to individuals who are authorized and have a legitimate need to access it in connection with providing or coordinating services, subject to applicable privacy requirements.

    Can I ask questions before providing my personal information?

    Absolutely. Individuals are encouraged to ask questions about services, eligibility, privacy, and the information that may be requested before beginning the process. Our team is here to help you understand your options.

    • I
      Getting Started
    Does TUS provide emergency medical care?

    TUS is not a substitute for emergency medical care. If you are experiencing a medical emergency, call 911 or go to the nearest emergency department.

    How can I learn more about TUS services?

    You can contact TUS to learn more about available programs, eligibility requirements, and how to access services. Our team is here to help connect you with the resources that best fit your needs.

    DIRECT NAVIGATOR SUPPORT

    Have a specific question not covered here? Reach our compassionate navigators confidentially.

    • (813) 252-9771
    • info@treatunity.org
    • monica.herrera@tus-inc.org
    Contact Us

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    7303 N Nebraska Ave, Tampa, FL 33604
    +1 813-252-9771
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